Privacy Policy
Effective Date: December 18, 2025
This Privacy Policy explains how Dime Group LLC (doing business as All Points Guide, “All Points Guide,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, purchase our products, or submit information through our questionnaires and forms (collectively, the “Services”).
We build planning tools and relocation intelligence products. That means you may choose to share information that helps us tailor your experience and deliver personalized analysis. We take privacy seriously and follow a principle of restraint: we collect what is necessary to operate the Services and deliver what you requested. We do not sell personal information, and we do not use advertising or cross-site tracking technologies.
1) Who We Are
Controller / Business: Dime Group LLC (d/b/a All Points Guide)
Website: https://allpointsguide.com
2) What Information We Collect
We collect information in three main ways: (a) information you provide, (b) limited technical information necessary to operate the site, and (c) information from payment and ecommerce providers.
A. Information you provide
- Contact information (such as name and email address).
- Questionnaire and form responses you submit to receive our relocation intelligence products (for example: relocation goals, timeline, preferences, residency or citizenship context, budget ranges, family situation, healthcare considerations, employment or income categories, and related planning inputs).
- Communications you send us, such as support requests or inquiries.
B. Information collected automatically
- Limited technical data necessary to operate, secure, and maintain the website (such as IP address, browser type, device type, and basic server logs).
- Essential cookies required for core site functionality (see Section 8).
C. Information from payment and ecommerce providers
Purchases are processed through our ecommerce platform and payment processors (for example, Shopify and its integrated payment providers). We receive confirmation and fulfillment details necessary to deliver products, but we do not receive or store full payment card numbers.
3) Sensitive Information
Some information you choose to provide through questionnaires may be personal or sensitive in nature (for example, health-related considerations, family circumstances, financial context, or immigration and residency factors). Providing this information is voluntary and is used solely to prepare and deliver the analysis or planning outputs you requested.
Please do not submit information you do not want processed. You may skip optional questions unless they are required to deliver a purchased product.
4) How We Use Information
- To deliver the Services, including preparing and delivering reports, guides, and analyses.
- To operate the business, including processing transactions, communicating with customers, and providing support.
- To maintain and improve the website and Services.
- For security and fraud prevention.
- For legal compliance and protection of rights.
5) How We Share Information
We do not sell personal information. We share information only in the following limited circumstances:
- Service providers who support operations (ecommerce, payment processing, email delivery, form tools, and hosting), under confidentiality obligations.
- Legal or compliance disclosures when required by law or to protect rights and safety.
- Business transfers in connection with mergers, acquisitions, or asset sales, subject to customary protections.
6) Data Retention
We retain personal information only as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and maintain business records. Retention periods vary depending on the purpose and nature of the data.
7) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure.
8) Cookies
We use only essential cookies necessary to operate the website and deliver requested services, such as maintaining sessions, processing purchases, and protecting site security. These cookies do not track users across websites and are not used for advertising or behavioral profiling.
If we introduce optional analytics or marketing cookies in the future, we will update this Privacy Policy and provide appropriate notice and consent mechanisms as required by law.
9) Marketing Communications
If you opt in to receive updates, we may send informational emails about resources or products. You may unsubscribe at any time. Transactional emails related to purchases are not promotional and will still be sent.
10) Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information. You may also opt out of marketing communications at any time.
California residents
We do not sell personal information and do not share personal information for cross-context behavioral advertising as defined by California law.
EEA / UK residents
We process personal data based on performance of a contract, legitimate interests, legal obligations, and consent where required. You may lodge a complaint with your local data protection authority.
11) Children’s Privacy
Our Services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.
12) Contact Us
Dime Group LLC (d/b/a All Points Guide)
Email: hello@allpointsguide.com
Mailing Address: [Your registered business or mailing address]
13) Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date above reflects the most recent revision.
Plain-language note: We built All Points Guide to help people make informed decisions about living abroad. We use your information to deliver what you asked for — not to sell or profile you.